Terms and Conditions

Effective Date: 27/10/2023

Welcome to the At the Vets website. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.

  1. Services and Information:

At the Vets provides information about our veterinary services, including but not limited to appointment scheduling, pet health information, and related content. The information provided on our website is for general informational purposes only and should not be considered as professional veterinary advice. For personalised pet care, please contact us directly.

  1. Privacy Policy:

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  1. Use of the Website:

You agree to use our website in accordance with all applicable laws and regulations. You also agree not to:

  • Use our website in any manner that could damage, disable, overburden, or impair our server or networks.
  • Attempt to gain unauthorised access to any part of our website, server, or related systems.
  • Engage in any activity that interferes with or disrupts the proper functioning of our website.
  • Use our website to transmit or store any harmful or malicious software.
  1. User Accounts:

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

  1. Links to Other Websites:

Our website may contain links to third-party websites or services that are not owned or controlled byAt the Vets. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

  1. Changes to the Terms and Conditions:

We may update or revise these terms and conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after any such changes constitutes your acceptance of the new terms and conditions.

  1. Limitation of Liability:

In no event shall At the Vets or its owners, employees, or affiliates be liable for any indirect, consequential, special, or punitive damages, or for any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website, (b) any unauthorised access to or use of our secure servers and/or any personal information stored therein, or (c) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of our website.

  1. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms and conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of New Zealand.

If you have any questions or concerns about these terms and conditions, please contact us at clinic@atthevets.co.nz or on 03 332 6632

At the Vets

406 Brougham Street

Christchurch, New Zealand


03 332 6632

These terms and conditions were last updated on 27/10/2023.

Emergency Out of Hours Clinic

At the Vets is a member of the Christchurch After Hours Veterinary Clinic.
You are welcome to use the After Hours clinic if there is an emergency with your pet at any time that At the Vets is closed. After Hours will forward us your pet’s treatment history so we can continue their care.

The After Hours Veterinary Clinic telephone number is

03 366 1052

The After Hours clinic is located at 146 Antigua Street, Christchurch.
(on the Disraeli Street corner)

Our opening times

Monday to Friday 8.00am – 7.00pm
Saturday 9.00am – 3.00pm
Sundays and Public Holidays Closed