30 June 2015


BESTPRACTICE is New Zealand’s ONLY quality accreditation programme that ensures a high standard of service and professionalism for veterinary clinics and hospitals in New Zealand.

It’s a quality assurance programme modelled on best practice overseas standards and adapted to suit the New Zealand veterinary environment.

Why choose a BESTPRACTICE accredited clinic:

BESTPRACTICE takes the risk out of choosing a veterinary practice. You can be sure you’ll get quality care at a BESTPRACTICE accredited clinic.

When you choose a BESTPRACTICE accredited clinic you can be sure of excellence in the following areas:

  • Care: staff who care about you and your pet.
  • Service: staff are well-presented professionals available for 24-hour emergency service.
  • Training: all staff are professionally trained and experienced in veterinary medicine, surgery, animal health and welfare, have access to up-to-date materials, and are allocated time to ensure continuing professional development.
  • Facilities: the veterinary clinic has modern, well-maintained facilities and equipment in an environment that is comfortable and safe for you and your pet.
  • Information: the clinic has well-organised data storage systems to ensure your pet’s health records can be easily accessed and updated.
    Safety: any medication dispensed is clearly labelled and appropriately packaged, so you know exactly how and when to medicate your pet.

And because BESTPRACTICE is currently a voluntary programme, you know when you choose an accredited clinic or hospital that your veterinarian stands by their excellence because they volunteer to be audited every two years.

Emergency Out of Hours Clinic

At the Vets is a member of the Christchurch After Hours Veterinary Clinic.
You are welcome to use the After Hours clinic if there is an emergency with your pet at any time that At the Vets is closed. After Hours will forward us your pet’s treatment history so we can continue their care.

The After Hours Veterinary Clinic telephone number is

03 366 1052

The After Hours clinic is located at 146 Antigua Street, Christchurch.
(on the Disraeli Street corner)

Our opening times

Monday to Friday 8.00am – 7.00pm
Saturday 9.00am – 3.00pm
Sundays and Public Holidays Closed