How to book an appointment

Please read first, as this has changed with the opening of our “Little Pets” clinic.

A $50 deposit is required to secure your appointment. You will be directed to a payment screen before completing your booking.

This deposit will be credited towards the cost of your visit when you arrive at the clinic. Please note that deposits are non-refundable for missed appointments or cancellations made within 2 hours of your appointment time.

Dogs, Cats  and Reptiles:  book as normal – you’ll only see appointments for our main clinic.

Rabbits, Guinea Pigs and Small mammals: During the opening hours of our upstairs “Little Pets At the Vets” clinic, you can choose to see our team in our new clinic, by selecting appointments labelled “Little Pets: ”  (you’ll see these in the dropdown list).

At all other times, our team can still see these pets  in our ground floor clinic, and you can book in here by selecting  appointments labelled “At the Vets: ”

If you have a disability and cannot access the upstairs clinic, we are happy to see you as usual with your little pets in our accessible ground floor clinic.  Select appointments labelled “At the Vets:”

Bird consultations:  Since the arrival of HP Avian Influenza in NZ, we require a telephone triage before making an appointment to see your pet bird.  Please call to discuss with our staff.  Online bookings are not available for bird consultations because of this triage requirement.  Please do not bring sick birds to the clinic without calling first. 

Nurse Consultations are available for nail clips, nutrition advice, weight loss programs, minor grooms (not requiring sedation), rabbit advice, postoperative checks, suture removals, and where your vet has directed you to the nursing team for follow ups – please telephone to book in with our nurses (online bookings are not available for these).